All items are posted using Royal Mail special next day delivery (insured).
Our postage rates are as follows:
when you spend £0-£50 postage will be £6.50
£51-£65 postage will be £8
£66-£100 postage will be £10
£101-£160 postage will be £13
£161-£400 postage will be £20
For exact international postage please contact me before ordering.
All items are well packed and breakages are very rare but should your item arrive in a less than perfect condition please let me know within 24 hrs of receiving it and we can discuss a replacement or a refund.
If you are not entirely satisfied with your purchase we offer a 7 day returns policy. Please contact us by email to advise you are returning the item and we will then provide you with instructions for returns.
We regret that commissioned pieces can not be returned as they have been made uniquely to your requirements.
We will then refund you (minus postage) as soon as possible and at a maximum 30days after we receive the returned item.
For your protection we recommend you use special delivery for returning items. You must also make sure that items are securely packaged and in their original condition on returning them to us.
This does not affect your statutory rights.
If you have any queries please don't hesitate to contact me.